Privacy Policy

Effective Date: 14/04/2025

1. Introduction

Defy Design is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal information including, but not limited to:

  • Name, email address, phone number, and postal address

  • Business or organization details​

  • Payment and transaction information​

  • Details provided through our website forms, emails, or during workshops and events

  • Website usage data through cookies and analytics tools

3. How We Collect Information

We collect personal information through:

  • Direct interactions (e.g., inquiries, orders, workshop registrations)​

  • Our website forms and communications​

  • Third-party services (e.g., payment processors)​

  • Publicly available sources​

4. Use of Personal Information

Your personal information is used to:

  • Provide and manage our products and services​

  • Process transactions and fulfill orders​

  • Communicate with you regarding inquiries, orders, or events​

  • Send promotional materials (with your consent)​

  • Improve our website and services​

  • Comply with legal obligations​

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers assisting in our operations (e.g payment processors, IT support)​

  • Legal or regulatory authorities as required by law​

  • Other parties with your consent​

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Access and Correction

You have the right to access and correct your personal information held by us. To do so, please contact us at Info@defydesign.org.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance user experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Defy Design
5-7 Byrnes Street Botany 2019 NSW
Email:Info@defydesign.org